Shipping policy
Last update: 28/07/2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://teamcustardkraken.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Our shipping is by UK Royal Mail 48h Tracked as standard on all orders. We aim to dispatch orders with 48h of payment however during busy times this may be longer.
Shipping Charges
|
UK CUSTOMERS
Royal Mail (Domestic)
Tracked 48
3-6 Days Transit
|
FREE |
We do not currently offer international shipping.
All times and dates given for delivery of the products are given in good faith but are estimates only.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://teamcustardkraken.com/policies/refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: info@teamcustardkraken.com